Frequently Asked Questions

Quick answers about Binge Prints orders, production, shipping and returns.

Where is my order made?

Every item is printed to order by one of our trusted fulfillment partners. The production location depends on the product and delivery destination, which helps us route orders efficiently.

How long does production and shipping take?

Production and delivery times vary by item, destination and season. You’ll see available shipping options at checkout, and tracking is emailed as soon as your order ships.

Can items in one order arrive separately?

Yes. Shirts, hoodies and mugs may be produced by different partners, so multi-item orders can arrive in separate packages. You will receive tracking for each shipment when available.

How much does shipping cost?

Shipping is calculated at checkout based on the items in your cart, your location and the available delivery service. The full cost is shown before you pay.

How do I choose the right size?

Check the size chart and product details on each listing before ordering. Because items are printed to order, sizing can vary slightly by garment style.

What if my item arrives damaged or incorrect?

Contact us with your order number and clear photos of the issue. We’ll review it promptly and follow the terms in our refund policy.

Is checkout secure?

Yes. Checkout and payment processing are secured by Shopify. Binge Prints does not store your full payment-card details.

How can I contact Binge Prints?

Use our contact page and include your order number when asking about an existing purchase.